Latest News & Views

Using Journey Mapping to help you better understand your client

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by Adrienne Halladay

Outside the legal industry journey mapping isn’t a new concept, in fact it is used by many companies to drive growth and better understand their clients. However, within the legal arena, this is something that has not yet been widely embraced. Journey mapping can help you better understand existing and potential clients, help with improving your client’s journey experience and ultimately help you differentiate yourself from your competitors.

Symphony Legal Annual Awards shortlist

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Many thanks to all of you who sent in applications for the Symphony Legal awards.  The standard of all of the entries was extremely high making it very hard for the judges to make their decisions.  The winners will be announced at the black tie dinner at our annual conference in Stratford-upon-Avon on October 5th and in the meantime you can see the full list of those firms shortlisted here.

5 Secrets to Charging What You’re Worth for Lawyers

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Want to increase revenue without having to get more clients, do more work or compromise your value? Of course you do!  Vanessa Ugatti shares her secrets.

Are you an experienced and talented lawyer who struggles when it comes to charging? If so, fear not, you’re definitely not alone. I struggled with that too. Maybe you don’t really know your value or perhaps you’re too modest or possibly you’re just not able to get your clients to understand the value you provide.