Many thanks to all of you who sent in applications for the Symphony Legal awards. The standard of all of the entries was extremely high making it very hard for the judges to make their decisions. The winners will be announced at the black tie dinner at our annual conference in Stratford-upon-Avon on October 5th and in the meantime you can see the full list of those firms shortlisted here.
Latest News & Views
Boosting employee engagement can improve clients’ experience and increase profitability, but it needs to be more than just an HR initiative, advises Jo Kangurs. Click here to read the article.
Taking simple steps like ensuring all staff are aware of their compliance obligations and acting on concerns early can make a huge difference, advises Vicky Simpson. Click here to read the article.
IT plays a significant role in enabling firms to grow and adapt, but it’s not just about investing in new pieces of software, says Steve Billot. Click here to read the article.
Want to increase revenue without having to get more clients, do more work or compromise your value? Of course you do! Vanessa Ugatti shares her secrets.
Are you an experienced and talented lawyer who struggles when it comes to charging? If so, fear not, you’re definitely not alone. I struggled with that too. Maybe you don’t really know your value or perhaps you’re too modest or possibly you’re just not able to get your clients to understand the value you provide.
Plotting each point of a client’s interaction with your firm can help you improve the delivery of legal services and deepen key relationships, advises Adrienne Halladay - click here to read the article
Firm leaders need to understand the link between financial management and compliance, and be prepared to turn to experts when in need, urges Eric Fletcher here
Understanding the differences between clients and customers is important and should underpin all that you do - Steve Billot explains more here
By Emma Vigus, Director Professional Indemnity, Howden Group
I’ve recently been asked by a ‘twenty something’ colleague to review a website design. The website scrolled down, as many recently designed websites do. Read more here
Offering greater flexibility and a clear pathway for progression are just some of the steps firms must take to hang onto a new generation of talented people, advises Jo Kangurs - click here to read more.